Shipping policy
We strive to get your order to you as quickly as possible. Here's a summary of our shipping policy:
Shipping Methods:
- Standard Shipping: typically arrives within 7-10 business days.
Shipping Costs:
- Standard Shipping: 5-7$
Shipping Times:
- Standard Shipping: 7-10 business days
Order Tracking:
- You will receive an email notification with your tracking number once your order has shipped.
International Shipping:
- We currently ship Worldwide.
- Shipping costs and estimated delivery times vary by destination.
- Please note that import duties and taxes may be applicable.
Pre-Order Items (Made to Order)
Some of our pieces are offered as pre-order items, meaning they are crafted specifically for you after your order is placed.
This allows us to maintain higher quality standards, avoid overproduction, and deliver more exclusive drops.
Production Time
Pre-order items require additional time for manufacturing and quality checks.
Production typically takes 20–30 days, depending on demand and batch size.
Shipping Time
Once production is complete, your order will be dispatched and delivered within 7–12 business days, depending on your location.
Order Updates
You will receive updates via email once your order has been dispatched, including full tracking details.
Pre-Order Cancellation Policy
Due to the made-to-order nature of pre-order items, we allow a limited window for order changes or cancellations.
You may request a cancellation within 48 hours of placing your order.
After this period, your order enters production and can no longer be modified or cancelled.
This policy ensures that each piece can be crafted efficiently and without production delays.
If you need to request a cancellation within the allowed timeframe, please contact us at support@fayvior.com with your order details.
Order Processing Time
In-stock items are typically processed within 1–2 business days.
Pre-order items follow separate production timelines as outlined above.
Shipping Address:
- Please ensure that your shipping address is correct and complete to avoid delays.
- If you need to change your shipping address after placing an order, please contact us immediately at support@fayvior.com.
Damaged or Lost Shipments:
- If you receive a damaged or lost shipment, please contact us at support@fayvior.com within 30 days of the expected delivery date.
- We will work with you to resolve the issue as quickly as possible.
Contact Information:
- For any shipping inquiries, please contact us at support@fayvior.com.
Disclaimer:
- Shipping times are estimates and may be subject to delays due to unforeseen circumstances, such as weather, holidays, or carrier issues.
CONTACT INFORMATION:
Trade name: Fayvren
Email: support@fayvior.com
Physical address: FAYVIOR LLC, 1209 Mountain Rd Pl NE Ste n, Albuquerque NM 87110, United States
Registered Company Name: FAYVIOR LLC
Owned and Operated By: FAYVIOR LLC